ACCoS Coaching Session with Bernard Fitzgibbon |
Introduction
Last
week, I was lucky enough to take part in a two day coaching session led by
former Principal and coaching expert, Bernard Fitzgibbon. Designed to introduce
us to Leadership Coaching, the course was aimed at developing the coaching
skills of the In School Leaders, Across School Leaders and teachers within the
Auckland Central Community of Schools (ACCoS). At my school, Newmarket Primary
School, I’ve been coaching for the last year and a half, without being 100%
clear on what coaching actually involves. So, Bernard’s course was certainly
timely!
Reflecting
on my experiences over the two days, I wanted to share my understanding of
coaching, along with my key learnings from the course.
Coaching
Explained
Coaching
is an empowering process built on an important relationship between (at least)
two people who work together to set and achieve professional goals defined by
their own needs and interests. The coaching partnership is equal and
collaborative involving one-to-one conversations that focus purely on learning
and development.
Helping
the coachee create a plan for realising and achieving their professional goals,
the coach plays a major role in fostering this environment. What’s key here, is
forming a positive relationship between the two. Most of us have a natural
instinct of wanting to ‘fix’ the issue at hand by offering (sometimes
unsolicited) advice. However, in a coaching partnership, one individual does
not make decisions for another. It’s important that the coach respects the
autonomy of the coachee, who must make their own choices (even if they aren’t
what the coach would agree with).
As
they explore and develop solutions to their teaching challenges, personal voice
and helping coachees find the words to express themselves, is also key.
Where
to Next
Through
the use of the GROWTH model, it’s the coach’s job to support the coachee in
moving from where they are now to where they want to be.
Essentially,
the GROWTH model is a conversation map that’s designed to shape coaching
conversations. For me, this GROWTH model is a vital roadmap - and without it,
I’m not sure I would even know where to begin! Over my next few coaching sessions
and beyond, this model (along with the scripted questions) will be critical to
how I approach these discussions. Although, as these conversations become
natural and the questions are embedded into my ongoing coaching practice, my
reliance on the model should be reduced over time.
My
Key Learnings
Reflecting
on Bernard’s course, what is most critical is mastering the art of powerful
questioning and attentive listening.
Questioning
Initially,
I thought that asking questions would be the easy part. After all, talking is
something I am quite good at. But asking the right questions and knowing how to
ask a question, is a completely different approach and something that I am
quickly beginning to realise is not as easy as initially thought. It’s not
about quantity, though. It’s all about quality. Nancy Willard said it best when
she stated, “Answers are closed rooms and questions are open doors that invite
us in.” And she is right. Coaching is all about bursting through the doors
(politely of course) and not just listening to what the other person has to
say, but showing that you want to hear it too. Ask open questions using What?
Why? How? Invite longer, more thoughtful answers by avoiding simple yes/no or
right/wrong questions. However, even the best question can become undone by the
way it is asked. For me, the most important habit to get into is asking the
powerful question of A.W.E (and what else?). Seems simple, right? But someone’s
first answer is rarely their only (or best) answer. By asking this effortless
and AWE-some question, it forces the coachee to think on a much deeper level.
Listening
Listening
is not always easy, in fact it’s hard work. We don’t think of it that way, but
it is. Listening is a habit. Like many good habits, listening does not happen
naturally. I always thought I was a good listener, nodding away like a
bobble-headed doll and offering the occasional grunt of encouragement when
really I was thinking about what I wanted to say next or thinking of something
else entirely different. During Bernard’s course, I made a conscious effort to
not only be an active listener, but to be a deep listener. As someone who tends
to jump in and share my thoughts or respond to keep a conversation going, being
at peace with silence was an entirely new concept. But it works! Allowing for
silence gives the coachee time to think and reflect on their own internal
thought processes, which then creates opportunities for further, deeper
discussion. Giving someone your complete attention is rare but extremely
powerful because it provides a moment of trust, safety and engagement between coach
and coachee.
Final
thoughts
Overall,
I found the two days learning extremely worthwhile, not only to develop my
coaching skills, but also as a way to connect with other ISLs and teachers
within ACCoS. Thank you to Bernard Fitzgibbon, whose passion for coaching and
education left us feeling empowered, motivated and ready to tackle the coaching
challenges that we so often face in school and in our leadership roles within ACCoS.
By Nikki Wylie ISL Newmarket School
Danni
Cook from Auckland Normal Intermediate School took notes on the GROWTH conversation. This template can be used
to help structure a coaching conversation.
You can also check out Virginia Kung's blog post on 'Coaching, a way of being.'
Fabulous Nikki from Veni
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